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Yes, we can liaise with your vet directly, as long as they're happy to do so. Please check with your vet practice first.
When submitting a claim via My Account, all you need to do is select your Vet as the Payee.
Find out more about how to make a claim here.
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Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.
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All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.
Learn more