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No, we're not able to pre-authorise claims as we review each claim on an individual basis.
To view the details of your pet's cover, please log in to My Account. You can also find all of our policy documents here.
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Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.
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All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.
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