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How long do I have to submit a claim?

ManyPets
Last updated 5 months ago - 1 min read

For policies purchased or renewed after August 1st, 2024, we’ll ask you to submit all claims within six months of the treatment date. You should submit your claim as soon as possible.

For policies purchased before August 1st, 2024, up until your next renewal, we’ll ask you to submit all claims within 12 months of the treatment date. You should submit your claim as soon as possible.

To learn more about our claims process, you can read our guide here.

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Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

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Unlimited vet support

All our customers with vet fee cover can get unlimited, 24/7 online vet advice. We give you unlimited online access to UK-registered vets, so that you can get fast, expert advice if your pet looks unwell or has an injury.

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